Bristol Privacy

1. Information Bristol Collects

Bristol collects and processes several types of personal information, including:

2. How Bristol Uses Your Information

Bristol uses your personal information for the following purposes:

• Bristol Service Delivery (Contract Performance):
  • Managing Bristol vehicle rental bookings and agreements. Verifying identity and confirming you meet Bristol rental criteria. Facilitating vehicle collection and return at Bristol locations. Processing payments and administering deposits and rental charges.
• Bristol Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Bristol. Responding to your inquiries and providing customer support for Bristol. Notifying you of changes to Bristol's services or policies.
• Bristol Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Bristol has a legitimate interest. You can opt out at any time.
• Bristol Services (Legitimate Interest):
  • Analyzing site activity to improve user experience and functionality. Conducting research to refine Bristol's vehicle fleet and services.
• Legal Compliance (Bristol Obligation):
  • Meeting legal, regulatory, and tax requirements. Preventing fraud and protecting service security. Resolving disputes and enforcing Bristol's terms and conditions.

3. Information Sharing — Bristol

Bristol may share your personal information with:

• Bristol Providers: Third-party companies that help Bristol deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Bristol does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Bristol applies appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption, access controls, secure servers, and periodic security assessments. No internet transmission or electronic storage is completely secure; Bristol cannot guarantee absolute protection of personal data transmitted or stored online.

5. Retention Policy

Bristol retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting requirements. Retention periods vary according to the type of information and the processing context.

6. Your Rights at Bristol

Under UK data protection law, Bristol residents have the following rights:

• Right to Access: Request a copy of the personal information Bristol holds about you

To exercise these rights, please contact Bristol using the details below.

7. Cookies and Tracking — Bristol

Bristol's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Bristol Updates

Bristol may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Bristol

For questions about this Privacy Policy or Bristol’s data practices, please contact us: